It took me a while to realize that I was meant to be a family and divorce mediator. My career began by working with kids facing incredible challenges. Many had been dealt a tough hand in life, and I found purpose in helping them discover their strengths. I learned I had a knack for de-escalating tense situations and guiding problem-solving conversations.
After earning my master’s degree in social work, I became the Program Director of a residential treatment program and special education school for adolescent girls. It was here that I learned to navigate some of the most stressful, conflict-ridden situations. I often facilitated case conferences involving parents, students, social workers, attorneys, educators, probation officers, and clinicians—each with different priorities and concerns. My job was to help this diverse group find common ground and move forward with a plan that served the best interests of the student and their family.
During this time, I also became a trainer for the Collaborative Problem Solving (CPS) model through MGH’s Department of Psychiatry’s Think:Kids program. In this role, I helped families, schools, and clinical facilities mediate conflict using a philosophy rooted in the belief that all people do well if they can. This approach deeply resonates with my mediation work—recognizing that everyone is doing their best to navigate stressful family issues and they all deserve to be heard and respected.
The more I reflected on my work, the more I realized I was already serving as a mediator. So, when a friend encouraged me to take a 40-hour mediation training, I jumped in. The moment I stepped into that classroom, it was love at first sight. The principles of mediation felt like second nature to me, closely aligning with my social work values—especially the belief in self-determination. What others found challenging, I found intuitive and meaningful.