Author Archive for: benstich

Entries by Ben Stich

6 Ways to Deal with Rigid Black and White Thinkers Inspired by Mediation for Divorce Clients

Do you ever feel like banging your head against the wall when dealing with rigid and inflexible people? Folks who get stuck in only one way of thinking? Who have trouble seeing the forest through the trees? Ever find yourself in a conversation that seems to be going nowhere because the other person doesn’t seem […]

Ping-Pong Arguments: Two Tips for Dealing with Family Conflict Inspired by the Divorce Mediation Process

There are some great concepts that mediators use in the mediation process that can be applied right at home. Let’s break down mediator jargon to make it useful for dealing with family conflict. My way or the highway doesn’t work well in the divorce mediation process, and it won’t in your home either… Positions: Many […]

5 Steps to a Great Apology

Ever receive an apology that didn’t feel apologetic? Left you feeling worse? Angrier? Infuriated? In mediation — and in life — I see apologies of all shapes, sizes and colors. Some feel authentic and cathartic. Some feel compulsory and meaningless. Some feel passive-aggressive and irritating. And some downright hurtful. “I’m sorry you feel that way” […]